Terms & Conditions

ORDERING

You order the products via Mini loves Universe online store. You have to be over 18 years old or you have to have the permission of your parent or guardian to place an order. After having placed an order, you will receive an order confirmation to your email address with information about the delivery.

If you have any problems using the online store, please contact us via email info@minilovesuniverse.com - we are happy to help!


The price of an item can be changed after having placed an order if a pricing mistake has taken place or if the price is exceptionally low compared to the general price level (Judicial act law 32§).

DELIVERY

Prices are in euro and they include Finnish tax 24 % (VAT).
Postage will be added automatically in all orders.
We ship Tuesdays and Thursdays via Finnish national post service.

Your order will be dispatched within 2-6 business days after having received the payment. In case your order’s shipping time will be longer, you will be informed.

If you would like to make an order outside European Union countries, please contact us at info@minilovesuniverse.com
International customers are responsible for their county’s customs, taxes, duties and/or VAT fees.

It is important that you give your mobile phone number at the registration.

PAYMENTS

Mini loves Universe online store provides payments via Checkout online payments and PayPal.

The payments are operated by Paytrail Oyj in co-operation with Finnish banks and credit institutions

Find the payment terms here :

https://checkout.fi/materiaalit/maksuehdot/

Checkout Finland Oy (2196606-6) works as an payment intermediary, cooperating with Finnish banks and credit institutions. Checkout shows as an benefitor in bank statement or invoice and it conveys payments to Mini loves Universe.

Checkout has payment institutions authorization.

 Checkout Finland Oy (2196606-6)

Varastokatu 3 A
33100 Tampere

www.checkout.fi


WARRANTY

High quality of products is important to us. However, if a mistake has taken place and there is a defect in the product, we will repair or replace the product. Please contact us by email concerning any warranty issues info@minilovesuniverse.com.

RETURNS

Please note, that as the products are made by hand, minor differences might appear between the product and the photo. If you aren't happy with your purchase, you can return the products within 14 days from the date on which you received them. The returned product has to be in the original condition in the original packaging.

Before sending any returns, contact us by email info@minilovesuniverse.com.

After we have received the returned products and checked that the products meet all requirements, you will get a full refund.
Unfortunately, we don’t refund the cost of return delivery, unless the products we have sent is incorrect or faulty.

Return address:
Mini loves Universe
Kajaaninkatu 4 B 24
00510 Helsinki
FINLAND

OTHER

We reserve the right to change our prices and terms and conditions. Customer must accept our terms and conditions before ordering.